Sunday, June 24, 2012

Urging leaders to tell the truth in an era dominated by social media


It’s Sunday morning, and a good question for the day is “What would happen if leaders told their followers the truth?” Tom Friedman at the NY Times concludes that the radical notion of truth telling by our leaders may be the best response to the rise of popularism in the era of Facebook and Twitter. Friedman’s column begins:

TRAVELING in Europe last week, it seemed as if every other conversation ended with some form of this question: Why does it feel like so few leaders are capable of inspiring their people to meet the challenges of our day? There are many explanations for this global leadership deficit, but I’d focus on two: one generational, one technological.

Let’s start with the technological. In 1965, Gordon Moore, the Intel co-founder, posited Moore’s Law, which stipulated that the processing power that could be placed on a single microchip would double every 18 to 24 months. It’s held up quite well since then. Watching European, Arab and U.S. leaders grappling with their respective crises, I’m wondering if there isn’t a political corollary to Moore’s Law: The quality of political leadership declines with every 100 million new users of Facebook and Twitter.

The wiring of the world through social media and Web-enabled cellphones is changing the nature of conversations between leaders and the led everywhere. We’re going from largely one-way conversations — top-down — to overwhelmingly two-way conversations — bottom-up and top-down. This has many upsides: more participation, more innovation and more transparency. But can there be such a thing as too much participation — leaders listening to so many voices all the time and tracking the trends that they become prisoners of them?


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