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Kathleen Reardon, a professor of management at the Univ. of Southern Cal. Marshall School of business, offers an insightful discussion of calls for greater civility since the Tucson shooting.
Reardon writes:
I've been thinking about the calls for greater civility delivered eloquently by President Obama and many in the media. David Brooks, for example, with whom on occasion I've disagreed, wrote of civility as "the natural state for people who know how limited their own individual powers are and know, too, that they need the conversation." The conversation is our engagement in "social enterprise" -- listening to the views of others so that we might improve our own.
Civility usually refers to politeness and courtesy extended to others. When this becomes rare, confrontation is more frequent and disdain more common. Tensions between people arise and escalate quickly. When others must be wrong in order for us to be right, civility suffers.Civility, therefore, is good. But recent calls for greater civility remind me of calls in the past for tolerance toward people not of your own race, religion, gender or nationality. Tolerance is better than no tolerance, but it's not as admirable a goal as appreciation. Civility is better than incivility, but not half as socially substantive as empathy and compassion.
So, to start with civility is an insufficient goal for a society seeking to raise the tenor of its public and private discourse.
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